Shipping policy

International Shipping
 Due to the COVID-19 outbreak, the shipping conditions get modified weekly.
Please click the below link to get more info.
All orders are shipped internationally from Tokyo, Japan via EMS service. The shipping cost is determined by the weight of the package. We ship each order within 5 business days of purchase. Shipping includes a handling fee.
All custom duties and taxes are the responsibility of the customer. 
EMS usually takes 3-5 business days to deliver. kata kata is not responsible for any delays and lost packages.

Please make sure to arrange re-delivery once you miss attempts. After a certain period of time when you don't respond to the package, it will get returned to us. We will charge you for the shipping fee to get your package re-sent.
(We do not ship to Israel right now. Please contact our wholesale partner, Nook for purchasing from Israel. イスラエルのお客様は現地のパートナーNookにお問い合わせください。) 
For the Paper Mobile, Washi Poster, and Calendar Poster, if you are shopping from overseas, please select products from "Overseas Order" Link. We calculate shipping cost differently for those 3 items.